Introduction

Welcome to USVisaStack (the "Service"), operated by Steeled Inc., a Delaware Corporation ("Company," "we," "us," or "our"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform.

This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information when you use our website, mobile application, and related services located at usvisastack.ai (collectively, the "Service"). This policy applies to all users, regardless of where they are located.

By accessing or using USVisaStack, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the Service. This Privacy Policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.

Data Controller Identification

Data Controller: Steeled Inc., a Delaware Corporation

Email: usvisastack@polsia.app

Steeled Inc. is the primary data controller responsible for managing your personal information under this Privacy Policy.

Information We Collect

1. Account Information

Full name, email address, phone number (optional), company name and industry, job title, password (hashed and encrypted), billing address, profile information and preferences.

2. Business and Submission Data

Documents you upload, text and data you input into our AI analysis tools, business metrics or operational data you provide, communications with our support team, feedback and suggestions.

3. Payment Information

Billing name and address, email address, payment method information.

IMPORTANT: We do not directly store credit card numbers. Payment processing is handled by Stripe (PCI DSS compliant). See Stripe's privacy policy at https://stripe.com/privacy.

4. Usage and Technical Data

IP address and geolocation data, device information, pages visited and features accessed, time spent on the Service, session duration and frequency.

5. AI Interaction Data

Your prompts, queries, and input text; AI-generated outputs; interaction patterns; corrections or refinements you provide; feedback on AI analysis quality.

6. Cookies and Tracking Technologies

7. Third-Party Data

Information from Stripe, Google Analytics, Meta, and third-party authentication providers.

How We Use Your Information

  1. Service delivery and account management
  2. Service improvement and development
  3. AI model improvement (aggregated, anonymized data only)
  4. Payment processing
  5. Legal compliance
  6. Marketing and communication (with consent where required)
  7. Security and fraud prevention

Legal Basis for Processing (GDPR)

  1. Contract Performance (Article 6(1)(b))
  2. Legitimate Interests (Article 6(1)(f))
  3. Consent (Article 6(1)(a)) — withdraw anytime at usvisastack@polsia.app
  4. Legal Obligation (Article 6(1)(c))

Data Sharing and Disclosure

  1. Service Providers: Polsia (AI platform), Stripe (payments), Google Analytics, Meta, AWS, SendGrid
  2. Legal Requirements: Court orders, subpoenas, law enforcement
  3. Business Transfers: Merger/acquisition scenarios
  4. Consent-Based Sharing
  5. Aggregated/Anonymized Data (cannot identify you)

We do not sell your personal information for monetary compensation.

International Data Transfers

Data is processed primarily in the United States. For EU users, we rely on Standard Contractual Clauses (SCCs) under GDPR Article 46. Contact usvisastack@polsia.app for transfer mechanism details.

Data Retention

Data Type Retention Period
Account Information While active + 12 months after deletion
AI Outputs While active; deleted within 30 days of account deletion
Payment Records 7 years minimum (tax/accounting compliance)
Anonymized Data Retained indefinitely
Cookie Data 12–26 months
Support Records 3 years
Log Data 90 days

Your Privacy Rights

GDPR Rights

Access, rectification, erasure, restrict processing, data portability, object, withdraw consent, lodge complaint with DPA.

CCPA Rights

Right to know, right to delete, right to opt-out of sale/sharing, right to non-discrimination.

To exercise rights, contact: usvisastack@polsia.app. Include your full name, account email, specific right you're exercising, and clear description. Response within 45 days.

Children's Privacy

USVisaStack is not directed toward children under 13. We do not knowingly collect information from children under 13. For users 13–16 in the EU, parental consent is required. Contact usvisastack@polsia.app if you believe a child has registered without consent.

Security Measures

Encryption (TLS 1.2+, AES-256), access controls, MFA for admin access, firewalls and intrusion detection, regular security assessments, employee training, incident response plan. No system is completely secure; we cannot guarantee absolute security.

Changes to This Privacy Policy

Material changes will be posted with 30 days' notice. Continued use constitutes acceptance. Contact usvisastack@polsia.app with questions.

Contact Information

Steeled Inc., a Delaware Corporation

Email: usvisastack@polsia.app

Dispute Resolution

Governed by California law. Exclusive jurisdiction in state and federal courts.